Leadership & management development
Many businesses start as a good idea driven along by the energy and ability of a Founder. Growth brings a lot of challenges – not least the need to establish effective leadership of a team and to install the right form of management discipline for the age and size of the company. Too little direction and control risks wasting energy, too much too soon risks stifling the talent in your team. But how to get the balance right?
In the beginning you know what’s going on in your business because you probably make it go on. But as your workforce grows you may not be able to manage and control everything.
We spend a lot of our time helping clients with the development of the right blend of financial, operational and market based information that will inform their business strategy and support profitable growth.
Process & controls
It’s hard to scale up a business without tackling this area. Automating and streamlining processes and using the right technology for your sector, stage of growth and complexity can make a real impact on productivity, profit and customer satisfaction.
Our experience in helping business owners to ‘go up through the gears’ will help you find the right balance between internal efficiency and a great customer experience.
Sales & marketing
Often seen as a bit of a "dark art" – we take a different view. An effective sales and marketing function is, at its heart, built around a set of well thought out systems and processes. Yes, it benefits from talented people and yes, they are hard to find - but just throwing people at your sales and marketing challenges doesn’t work and can cost a fortune.
We know what good looks like and we don’t do ‘fluffy’. We leave that to others.