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Haines Watts Worcester Phone icon 01905 612347

HMRC has set up a dedicated phone helpline to support businesses and self-employed people concerned about not being able to pay their tax due to the Coronavirus outbreak.

The new helpline has been set up as part of a support package for business announced by Chancellor Rishi Sunak in this week’s Budget.

Sunak also told MPs that the tax body will also scale up the time to pay service to allow businesses and self-employed to defer tax payments.

The helpline, which is an addition to other HMRC phone contact numbers, gives any business or self-employed individual concerned about paying their tax due to the virus the opportunity to get practical help and advice.

Up to 2,000 experienced HMRC call handlers have been assigned to support businesses and individuals when needed.

For those who are unable to pay due to coronavirus, HMRC will discuss the following:

  • Agreeing an instalment agreement
  • Suspending debt collection proceedings
  • Cancelling penalties and interest when businesses and self-employed people have administrative difficulties contacting or paying HMRC immediately.

The HMRC helpline number is 0800 015 9559.

Opening hours are Monday to Friday from 8am to 8pm and Saturday from 8am to 4pm. The helpline will not be available on Bank Holidays.

Want to know more? Call us on 01905 612347 or email

About the author

Tim Pearce

Tim Pearce is managing partner of Haines Watts in Evesham and Worcester and specialises in helping owner-managed businesses, in particular those looking for a more hands-on approach. To discuss the right options for you and your business, please call us on 01386 579999.

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