More than one in three (35%) business owners in the UK fear that their management team will cause them to hit a growth ceiling. Their concerns are legitimate – over half (53%) of management teams have never helped grow a business prior to the one they now work in.
Business owners and the teams that support them have to work hard to put the planning and communication in place that can overcome the challenge of experience and unleash their businesses’ growth potential. According to research conducted among 500 UK SMEs by top 15 chartered accountants Haines Watts, there are several obstacles to overcome:
More than four fifths of business owners (84%) are only able to spend between 1-10% of their working week planning for the future. In contrast, business owners who are able to step back and focus predominantly on planning are more than twice as likely to run fast growth businesses (annual growth greater than 15%). Despite that, these strategic leaders only constitute 9% of UK business owners.
On the other hand, SMEs with low growth (less than 5%) are less likely to have a full strategic plan and are more likely to describe their business plan as nothing more than a financial forecast for the bank – true for more than half (53%) of low-growth SMEs.
Failure to communicate
Despite almost half of business owners lacking trust in their management teams, the teams themselves don’t realise that trust isn’t there. Four fifths (83%) of senior managers believe they fully understand the business owner’s goals and even greater numbers (87%) hold the, often false, belief they would be trusted to run the business even in the owner’s absence.
Perhaps most worryingly of all, more than half of business owners (52%) find themselves hiding their concerns from their teams because they are worried about showing vulnerability.
Lack of support
Even among business owners that have a full formal management team, only just over half (60%) believe that they have the full support of that team. At the same time almost one in five senior managers (17%) are actively aware that they have a divergent vision of the business’s future to the owner.
The perceived lack of support is so stark that close to half (42%) of UK SME owners believe that their business couldn’t survive more than a single week without them at the helm.
Darren Holdway, regional managing partner at Haines Watts comments:
“Because many management teams aren’t unified behind a strategic business-wide plan, and because they often don’t possess the complete trust of the business owner, the knowledge essential to the future success of the business is locked up in the heads of just one or two people.
“This leaves management teams siloed, uninformed and restricted from stepping up. As a result owners have to think operationally and so have less time to plan and think strategically which in turn prevents them from reaching their own growth ambitions.
“For SMEs, which are often considered the engine room of the UK economy, the impact of this trend can be damning. Responsibility falls on business owners to provide senior managers with a unifying vision for the future of the business, and the freedom to deliver it.”
Please contact Duncan Sparke or Kelly Nelson at Man Bites Dog on:
The study is based on interviews with 500 owners of UK businesses, which are at least two years old, have a turnover of between £1 million and £50 million, and have between 10 and 249 employees. The study was conducted in 2017.
Companies operate in the following sectors: construction; real estate; manufacturing; professional, scientific and technical; service industries; hospitality and leisure; wholesale and retail; technology; transport and storage; and creative industries.
To access the Haines Watts Wealth benchmarking tool and other content, including a full report, blogs, and data visualisations, please visit: www.hwca.com/for-love-or-money.
Haines Watts is a Top 15 firm of chartered accountants with 80 years of experience, specialising in the owner-managed business sector. It offers a broad range of services with more than 60 offices across the UK and more than 35,000 business owner clients.
For more information please visit: www.hwca.com